Junior Operations Executive

PotentialU Education · Nagercoil, Tamil Nadu

Full Time Education & Teaching Company Site

Not Disclosed

Job Description

Experience: Entry-level / junior
Probation: First 6 months
Compensation: Discussed during the interview based on skills, experience and suitability
About the RoleAs a Junior Operations Executive, you will support the day-to-day activities of Potential U Education. The role is suited to someone who is organised, confident communicating with people, comfortable with computers and interested in learning how a startup operates.
You will work directly with the founder and gradually take responsibility for different areas of the business.
Key ResponsibilitiesParent & Student Communication
Contact parents and students regarding courses, programmes and enquiries.
Conduct follow-up calls and maintain communication with prospective students.
Clearly explain programme information and respond to routine questions.
Build professional and positive relationships with parents and students.
Communicate confidently in Tamil and English. Malayalam would be an advantage.
Online Class Coordination
Assist with organising and coordinating online classes.
Support students and trainers before and during online sessions.
Assist with Zoom, Google Meet and other online learning platforms.
Help manage attendance, schedules, class communications and basic technical requirements.
Administration & Operations
Maintain student, enquiry and operational records.
Update spreadsheets, documents and digital files.
Assist with scheduling, follow-ups and routine administrative tasks.
Support the founder with day-to-day operational activities.
Help improve processes as the organisation grows.
Marketing Support
Assist with social media and digital marketing activities.
Support WhatsApp and other digital communication campaigns.
Help promote courses, programmes and events.
Assist with creating and organising basic marketing content.
Learn new marketing and business development skills through practical training.
What We’re Looking ForBachelor's degree or equivalent qualification; BA, BSc, BCom or related degrees are welcome.
Good spoken and written English.
Fluent in Tamil; Malayalam is an advantage.
Good computer skills and comfortable using common online tools.
Good typing and organisational skills.
Confident and professional communication style.
Willingness to learn new technologies, processes and business skills.
Ability to work independently while also collaborating closely with the founder.
Positive, responsible and proactive approach to work.
Comfortable working in a developing startup where responsibilities may evolve.
Recent graduates are welcome to apply. Previous professional experience is helpful but not essential. We are particularly interested in candidates who demonstrate the right attitude, communication skills and willingness to learn.
What You’ll GainYou will gain practical exposure to education operations, customer communication, student engagement, online learning, administration, marketing and business development.
This is an opportunity to grow alongside an early-stage education company and gradually take on greater responsibility as the organisation expands.
How to ApplyIf you are interested in this opportunity, please apply through LinkedIn with your CV/resume and a short introduction explaining why you are interested in the role.
We are looking for someone who is reliable, enthusiastic, people-oriented and ready to learn.