Telecaller_WFH

Job Title: Work from Home Telecaller / Telesales Executive

Location: Remote (Work from Home)
Employment Type: Full-time / Part-time
Salary Range: ₹8,000 to ₹20,000+ per month (plus performance incentives, depending on experience and industry)

Job Summary

We are looking for a enthusiastic and self-motivated remote Telecaller to join our team. The role involves making outbound calls, managing customer inquiries, and promoting company products or services from a home office setup. The ideal candidate has clear verbal communication skills, a stable internet connection, and the ability to meet daily productivity goals independently.

Key Responsibilities

Outbound Calling: Make a high volume of calls to prospective leads, customers, or clients from the provided database.
Pitch & Explain: Clearly explain product features, pricing, services, or project details and handle initial objections.
Lead Generation: Qualify leads, set up callbacks, and schedule appointments or site visits for the sales team.
Data Management: Accurately update call logs, customer details, and lead statuses in the CRM software or daily Excel trackers.
Customer Support: Answer customer questions, resolve basic issues, and collect feedback.
Target Achievement: Meet or exceed daily and monthly key performance indicators (KPIs) such as call volume, talk time, and conversions.

Requirements & Qualifications

Education: Minimum 10th pass, 12th pass, or a Bachelor’s Degree in any stream.
Experience: Freshers are welcome to apply; 0–2 years of prior experience in telecalling, BPO, or customer service is an added advantage.
Language Skills: Proficiency in local languages (e.g., Telugu, Hindi, English) with a clear, polite, and confident speaking voice.
Technical Setup (WFH Mandatory):
A personal laptop or desktop computer.
High-speed broadband internet connection.
A working USB headset/headphones for clear audio.
Soft Skills: Good active listening, problem-solving attitude, and discipline to work efficiently with minimal supervision.

What We Offer

Flexible work hours (Full-time or shift-based)
Fixed monthly base salary + attractive weekly/monthly performance incentives
Comprehensive remote training on scripts and CRM tools

Skills: customer,crm,incentives,bpo