Executive Assistant - People & Culture

Company Description Satsang Solutions Private Limited focuses on helping organizations achieve success by igniting creativity and empowering excellence in their teams. The company partners with clients to develop people, streamline business processes, and support their technology journey. With a strong emphasis on automated digital transformation, Satsang Solutions works to make operations more efficient and future-ready. Prospective team members can expect a culture that values innovation, continuous improvement, and collaborative problem-solving.
Responsibilities – Executive Assistant to CMDThe goal is to free the CMD's time for clients, growth and leadership, and to make sure nothing the CMD decides is left without follow-up.
Manage the CMD's calendar, meetings and travel, protecting time for clients, bankers, investors and industry associations.
Act as the CMD's first point of contact: screen calls and emails, and respond or route them on the CMD's behalf.
Prepare agendas, briefing notes and minutes for leadership, client and review meetings.
Track every action item from the CMD's meetings and follow up with owners until each one is closed.
Coordinate weekly and monthly reviews with Finance, Sales and Operations, and collect MIS reports and dashboards in advance.
Draft letters, emails, proposals and presentations for the CMD.
Organise client visits, association events and business reviews where the CMD represents SSPL.
Maintain confidential documents, contracts and records with full discretion.
ssistance roles will be an advantage.
Responsibilities – Culture BuilderThe goal is a team where people feel they belong, keep learning, and stay with SSPL as it grows.
Onboarding and team buildingOwn the first 90 days for every new joiner: welcome, induction into SSPL's values and 4S methodology, a buddy, and 30-60-90 day check-ins.
Work with the Finance & Admin Incharge on hiring logistics, so each new joiner has their desk, tools and plan ready on day one.
Plan team-building activities that connect the Madurai, Coimbatore and Chennai teams.
Engagement and recognitionRun a monthly team calendar: town halls, birthdays, work anniversaries, festivals and team outings.
Set up and run a recognition programme that rewards SSPL's values and customer success.
Run quarterly engagement surveys and share the findings and actions with the CMD.
People growthMaintain a learning plan for each employee with their team leader, including Zoho certifications and skill training.
Track training completion and organise internal knowledge-sharing sessions.
Support the performance review cycle: schedules, forms, reminders and follow-up on development plans.
RetentionHold regular one-on-one check-ins with team members and flag early signs of disengagement to the CMD.
Conduct exit interviews, track attrition and its reasons, and recommend fixes.
Be a trusted, confidential channel for employees to raise concerns.
Values and internal communicationHelp the CMD define, document and embed SSPL's values and ways of working.
Publish a short monthly internal update covering wins, new joiners, client go-lives and learning.

Skills requiredStrong organisation and time management: handles many priorities without dropping follow-ups.
Excellent spoken and written English and Tamil.
Discretion with confidential business and people information.
Warm, approachable and a good listener, someone people trust easily.
Confidence to follow up with senior colleagues and hold them to deadlines.
Clear writing for emails, minutes, internal updates and presentations.
Planning and running events, from a team lunch to a full-team offsite.
Working knowledge of email, calendar, spreadsheets and presentation tools; experience with Zoho Workplace or Zoho People is a plus.
Basic data skills to track survey results, training and attrition in a spreadsheet.

Qualifications requiredBachelor's degree in any discipline; BBA, B.Com, BA Psychology or HR-related degrees preferred.
MBA or PGDM in HR or Organisational Behaviour is an advantage, not mandatory.
2–5 years' experience as an executive assistant, office coordinator, HR executive or employee engagement executive.
Experience in a growing company, consulting firm or IT services firm is a plus.
Logical Thinking
Creative Thinking