Technical Support Engineers
Zoho Corporation · Chennai, Tamil Nadu
Zoho Corporation
Not Disclosed
- Salary Not Disclosed
- Qualification Bachelor's Degree
- Job type Full Time
- Location Chennai, Tamil Nadu
Job Description
Job Description
Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
Build a rapport with customers with clear and confident communication.
Focus on customer satisfaction and first-time-resolution.
Engage with the technical team to provide faster resolutions to technical issues.
Work closely with the technical content team to identify gaps in the help module.
Should be willing to work night shifts.
Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
Build a rapport with customers with clear and confident communication.
Focus on customer satisfaction and first-time-resolution.
Engage with the technical team to provide faster resolutions to technical issues.
Work closely with the technical content team to identify gaps in the help module.
Should be willing to work night shifts.
Share this job
Not Disclosed
Zoho Corporation
Login to Apply